Best Practices for Success With Tangible

Are you looking to streamline your scleral lens fitting process and achieve better patient outcomes?

Tangible’s innovative products can help you establish a protocol that leads to consistent success. Given the critical role the front surface of a lens plays in transforming even the most irregular corneal shapes and surfaces, it’s essential to prioritize surface management rather than treat it as an afterthought.

More Success, Less Stress: Best Practices

1. Recommend Hydra-PEG from the Start: Introduce and recommend Hydra-PEG during the initial consultation. Practices that apply Hydra-PEG to the first lens as a standard protocol report significant success. 

Pro Tip: You're only charged once per patient per year through our agreements with all manufacturing labs, making it risk-free to add Hydra-PEG to the first fit lens. 

2. When fitting lenses, notice things such as trial lenses not wetting, patient age, medications or ocular surface disease.  Proactively apply Hydra-PEG to instantly transform an unpredictable process into a reliable system.

Pro Tip: Hand patients a brochure, show them a wetting/non-wetting video, or use graphics that illustrate the benefits of Hydra-PEG. We have an excellent YouTube channel for visual aids: Tangible Science YouTube.

3. Educate and Empower Your Staff: Ensure your staff is well-versed and confident in discussing Hydra-PEG and other Tangible solutions. Patients need consistent, accurate information throughout their journey. Multiple points of education increase compliance and success rates, reducing follow-ups and increasing revenue per patient.
   
   
   

4. Proactively Check Patient Comfort: During follow-up visits, ask patients about their comfort levels. Some may assume they must tolerate less comfort or reduced wear time due to their eye conditions and might not speak up unless prompted. Addressing these concerns early enhances patient satisfaction.
   
   
   

5. Provide Easy Access to Recommended Products: Offer patients a clear path to access the products you recommend, whether through samples, a tear-off prescription, or a compliance kit with purchasing resources. Ask us about our Rx pads, product brochures and care instructions for coated lenses! 
   
   
   

6. Prescribe Tangible Boost for Maintenance: Tangible Boost maintains the Hydra-PEG coating by adding a new layer with each use. Recommend patients use it monthly and demonstrate its use during the visit. 

Pro Tip: Direct patients to our Tangible Boost Guide or our YouTube video.

7. Get Patients Connected: Let patients know that with their prescription, they become part of our Tangible Family with access to certified contact lens specialists and ongoing support. Encourage them to watch for emails from info@tangiblescience.com for additional resources.

By proactively addressing issues such as dryness, discomfort, deposits, and fogging, you can turn a trial-and-error approach into a predictable, systematic process—resulting in happier staff, happier patients, and happier you!