Tangible Hydra-PEG

How do you order Tangible Hydra-PEG coated lenses?

Tangible Hydra-PEG is a surface coating that is applied to lenses when they are manufacturered. This mean that when you are being fit for brand new lenses, you will need to request that your practitioner orders them with Tangible Hydra-PEG.

We recommend speaking with your eye care practitioner about adding Tangible Hydra-PEG to your new scleral, RGP, or hybrid contact lenses to improve their comfort.

What solutions are compatible with Tangible Hydra-PEG?

The following contact lens care solutions will not damage the Tangible Hydra-PEG coating:Tangible® Clean, Boston Simplus, Unique PH, Clear CareClear, and Care with Hydra-Glyde.Any care solutions not listed above should be considered incompatible with the Tangible Hydra-PEG coating and will run the risk of damaging or destroying the coating.

Are rewetting drops and artificial tears compatible with the Tangible Hydra-PEG coating?

Wetting drops and artificial tears should not damage the Tangible Hydra-PEG coating. However, please consult with your practitioner to ensure that those products are safe to use with contact lenses.

Are contact lens insertion/removal tools safe to use with the Tangible Hydra-PEG coating?

It is safe to use the suction cup-style insertion/removal tools with coated lenses. However, during use, try to minimize the force placed upon the coated lens by the tool, to avoid damage.

Can I store lenses coated with Tangible Hydra-PEG dry in their case?

Never store coated lenses dry. The process of dehydrating and rehydrating the coating may damage or destroy it.

Can prescription eye drops be used with Hydra-PEG lenses?

Prescription eye drops should always be instilled prior to inserting contacts or after removing contacts. This is true for any type of prescription eye drop to ensure your eye is receiving the full benefits of the drop. Speak to your practitioner about the preferred timing of using any prescription drops as there will be specific recommendations based on the type of drop and your specific ocular health and history.

Can Tangible Hydra-PEG coated lenses be rubbed during cleaning?

Lenses coated with Tangible Hydra-PEG can be rubbed with multi-purpose solution during cleaning, but vigorous rubbing should be avoided to avoid damaging the coating.

How do you store lenses with Hydra-PEG for longer than a few days?

Hydra-PEG coated lenses must be stored wet using one of the compatible multi-purpose solutions. It is important to remember to change the storage solution every 30 days and to be mindful of the expiration date of the solution. Each time you change the solution, clean the case as well. This is for ANY of the solutions you choose from the approved list.

How long should the Tangible Hydra-PEG coating last on the lenses?

While the coating is permanently bonded to lenses and designed to last for their lifetime, various factors may impact the durability of its benefits including:A patient’s tear composition (i.e. heavy depositors), use of incompatible cleansers or rewetting drops, vigorous rubbing of lenses during cleaning, use of tap water, storing lenses dry or without compatible solution.The use of compatible solutions like Tangible Clean will ensure that you are not using an incompatible cleaner. Monthly use of Tangible Boost will also restore the Tangible Hydra-PEG coating, protecting your coated lenses from normal wear.

Is it safe to clean Tangible Hydra-PEG coated lenses with tap water?

Never rinse or rub your Tangible Hydra-PEG coated lenses with tap water. Water alone does not offer the benefits of surfactants and lubricants contained in contact lens solutions which could damage the coating. Additionally, exposure to tap water may increase the risk of eye infection or irritation.

Is sterile saline compatible with Tangible Hydra-PEG?

It is safe to rinse coated lenses with sterile saline, but patients should avoid rubbing coated lenses with saline. Rubbing a coated lens with pure saline that does not contain any surfactants or lubricants may damage the coating.

Tangible Clean

Can I use Tangible Clean even though I don’t have Tangible Hydra-PEG treated lenses?

Yes! Tangible Clean is approved for use with any gas permeable, scleral, or hybrid contact lens. Your contact lenses do not need to be coated in Tangible Hydra-PEG in order to use Tangible Clean.

Can I use Tangible Clean to fill my scleral lens?

No! Tangible Clean is not a scleral filling solution, so it cannot be used to fill the bowl of your lens prior to insertion. Only use Tangible Clean to clean, rinse, disinfect, store, or condition.

How is Tangible Clean different than other Multi-purpose GP lens cleaners?

Tangible Clean is an ultra-thin cleaner that rinses off easily and leaves less preservatives on the surface of your lenses. This potentially avoids irritation and other problems associated with thicker cleaning solutions. Tangible Clean also helps protect the Tangible Hydra-PEG coating from damage, unlike other abrasive lens cleaners.

How long does a 12oz bottle of Tangible Clean last?

Use varies from patient to patient depending on their cleaning regimen. On average we have seen that a 12 fl. oz. bottle of Tangible Clean will last two months of regular use.

What are the ingredients in Tangible Clean?

Tangible Clean is a sterile, isotonic solution that contains poloxamer, sodium phosphate buffer, sodium chloride, and disodium edetate; preserved with polyhexanide 0.0001%. Tangible Clean contains no chlorhexidine or thimerosal.

What lens types can be cleaned with Tangible Clean?

Tangible Clean is the recommended solution to clean Tangible Hydra-PEG coated lenses with, but can also be used with any uncoated rigid gas permeable, scleral, or hybrid lens.

What options do I have for purchasing Tangible Clean?

We offer options of purchasing Tangible Clean either as a one time non-subscription purchase, or in a subscription. With subscription you get to choose exactly how many bottles you'd like in which monthly frequency. By subscribing you receive product discounts, and free shipping.

If you are looking for a travel size bottle, we offer a travel pack which comes with two 3.4 fl oz bottles of Tangible Clean.

Tangible Boost

Can I use Tangible Boost on a hybrid contact lens?

No. Tangible Boost is not approved for use with hybrid contact lenses coated with Tangible Hydra-PEG.

Does Tangible Boost work on lenses not coated in Tangible Hydra-PEG?

No! Tangible Boost does not work on lenses that are not coated with Tangible Hydra-PEG.

Tangible Boost works by binding to the layer of Tangible Hydra-PEG already present on the lens. If there is no layer of Tangible Hydra-PEG present, then Tangible Boost will not be able to bind.

How do I use Tangible Boost?

These Step by Step instructions are printed on every box of Tangible Boost, and are also included in an instruction handout in every box.

Step 1: Combine both Tangible Boost solutions into Tangible Boost case.

Step 2: Clean lenses by rubbing in Tangible Clean multipurpose cleaning and disinfecting solution for 20 seconds.

Step 3: Soak lenses in Tangible Boost solution for 30 minutes.
Step 4: Dispose of Tangible Boost solution, fill Boost case with Tangible Clean, and submerge lenses for 20 seconds to rinse.

Step 5: Disinfect in Tangible Clean overnight using a standard lens case. Dispose of single use Boost case. Do NOT put lenses in eyes prior to disinfection with multipurpose solution.


How much does Tangible Boost cost?

For patients, Tangible Boost costs $40.00 for a 2-pack box. Each 2-pack box includes 2x monthly treatments, and 2x contact lens cases. Tangible Boost comes with free shipping for subscriber orders. If you do you not have a prescription for Tangible Boost, you canrequest an Rx hereand our team will help you through the ordering process!

How to order Tangible Boost

Tangible Boost is a prescription (Rx) only conditioning solution that can be purchased directly from your eye care practitioner.
If your practitioner does not stock Tangible Boost, or is not able to, you can purchase directly from us online at: https://tangiblescience.com/products/tangible-boost?variant=34339870408835

When you place an order for Tangible Boost, you will be asked to provide your practitioner's name and contact information. This is needed so we can follow up with them to receive your prescription for Tangible Boost. Once we receive your prescription, we will activate your order and process it for shipping. You will receive a confirmation email once your order is shipped.

Moving forward, you will still be asked for your Rx information prior to every new order of Tangible Boost so we can verify who you are in our system. If you purchase a subscription for Tangible Boost, you will not be asked for this Rx information for subsequent orders.

What is included in a 2-Pack Box of Tangible Boost?

A box of Tangible Boost contains all the materials required for two monthly treatments, including two (2) foil pouches each containing a monthly Boost treatment, two (2) lens cases for soaking, and an instruction manual.

What solutions are compatible with Tangible Boost?

The recommended solution for use with Tangible Boost is the Tangible Clean multipurpose cleaning and disinfecting solution.

Other compatible solutions that can be used with Tangible Boost include Boston SIMPLUS, and Menicon Unique pH.

Why am I getting deposits on my lenses if am using Tangible Boost?

Tangible Boost is meant to prolong the peak performance of the Tangible Hydra-PEG coating. One of the benefits of Hydra-PEG is that it will help lenses be more resistant to deposits building up on the lens. However, it will not cause a reduction in the amount of protein and other lipids your eye creates. Tangible Boost works best when it is used from the beginning of new lens wear. If your lenses were older when you started using Boost, or, you have not used Boost consistently, your results may not be as significant. Make sure your practitioner is aware of any new symptoms you experience with your eyes or contact lenses.

Why do I have to enter my practitioner's information to purchase Tangible Boost?

Since Tangible Boost is a prescription product per the FDA, we must verify that each patient who orders Tangible Boost is doing so with a valid prescription from a practitioner eligible to prescribe it. This process allows us to be able to offer online access to purchase Tangible Boost and is usually very fast.


How to cancel your subscription

  1. Log in to your account on tangiblescience.com. If you did not set a password during the checkout process, click the option titled "Having issues managing your subscriptions?"
  2. Click on "Manage Subscriptions" on your account page. 
  3. Click on "Edit" next to the active subscription you want to change. 
  4. Click on "Cancel Subscription" option at the bottom left of your screen.

If you still need assistance cancelling your subscription, reach out to our customer service team and we would be happy to help!

How to change the shipping frequency of your subscription

  1. Log in to your account on tangiblescience.com. If you did not set a password during the checkout process, click the option titled "Having issues managing your subscriptions?"
  2. Click on "Manage Subscriptions" on your account page.
  3. Click on "Edit" next to the active subscription you want to change.
  4. On the screen that opens to the right of your screen, select a new frequency that you would like your subscription to renew. This can be updated to any amount of time in months, days, or weeks.

If you still need assistance updating your subscription's next delivery date, reach out to our customer service team and we would be happy to help!

Click on "Delivery Schedule" option.           

How to change your next renewal date

  1. Log in to your account on tangiblescience.com. If you did not set a password during the checkout process, click the option titled "Having issues managing your subscriptions?"
  2. Click on "Manage Subscriptions" on your account page. 
    Click on "Edit" next to the active subscription you want to change. 
  3. Click on "Next Charge Date" option.     
  4. On the calendar that pops up on the right of your screen, select the new date you would like your subscription to renew on!

If you still need assistance updating your subscription's next delivery date, reach out to our customer service team and we would be happy to help!

How to manage your Tangible subscription

If you are subscribed to Tangible Clean or Tangible Boost, you have the ability to change your next delivery date, skip orders, or even change the frequency of your future orders to better fit your cleaning regimen. This article will help you navigate to your subscription page, and familiarize yourself with the options.

Subscribing to Tangible Clean

When you visit the Tangible Clean product page, the default option is to subscribe and save. You will also have the option of selecting the frequency of your automatic orders. It is recommended to plan to use a 12oz bottle of Tangible Clean each 2 months, but your use may vary! When you subscribe to Tangible Clean you can choose to select the amount of bottles you want per renewal period. The more bottles you subscribe to receive, the more you will save.

After completing the checkout process for your subscription you will receive an introduction email from us, and will be notified 3 days prior to each renewal. You will also receive a follow-up email to set a password for your account on tangiblescience.com. If you do not receive this email, you will still be able to set your password by visiting our log-in page here. 

Managing your subscription

After subscribing, you might want to change some of your subscription settings. You are able to do so at any time! First, you will need to log in to your account by clicking "Log In" on our homepage. If you did not set your login information during checkout, click on the prompt that says "Having issues managing your subscriptions?" so reset your login information.

Once logged in you will be greeted with the following screen that shows your order history. On the bottom right part of the page click on "Manage Subscriptions". This will direct you to your subscription dashboard.

When you get to your subscription dashboard, you will see a list of active subscriptions and cancelled subscriptions. In this example we see an active Tangible Clean subscription and a cancelled Tangible Boost subscription. You can see from this screen when your next renewal date is for your active subscription. If you need to change this date, click on the "Edit" button (circled in the below image).

Clicking on the edit button will show you the following menu options for your active subscription (also pictured below).

Next Charge Date - This field shows you when your next renewal will be. If you click on this field you can change your next renewal date. You can choose to push your subscription back further, or place your next order immediately.

Delivery Schedule - This shows the frequency that your orders ship. If this field shows "4 months", that means your order ships every 4 months. You can change the frequency of your deliveries by clicking on this field and selecting a new frequency.

Order Now - This option immediately charges your next renewal.

Skip Shipment - This option skips your next renewal date. For example, you may have an order on 7/1/21 and you receive shipments each month. If you click "Skip Shipment" you 7/1/21 shipment will be skipped, and your next renewal will be on 8/1/21.